We’ve Got You Covered

 

Let’s face it; most of us are baffled by technology.  It is difficult to keep up with all the new technologies and services like Bluetooth, Blu-Ray, Facebook, and Twitter.  When you add in the acronyms DSL, SMS, GSM, PDA, and VoIP it all starts to sound like a foreign language or alphabet soup.

 

The majority of us have already switched from VHS tapes to DVDs, from albums to CDs, and from dial up for our computers to DSL. The advances in digital technology has made many of these changes possible resulting in increased speed and clarity.

 

I even know people who have discontinued their home phones!  Can you believe it?  They are using their cell phones for their primary phone service.  Another option is to have phone service through their cable provider.  The phone service is then provided over a broadband internet connection, commonly known as Voice Over Internet or VoIP from providers such as Mediacom or Vonage.  Alarm signals can easily become scrambled over VoIP, compromising your system.

 

It is important to remember that in order for your security system to send alarm signals reliably, a dependable communications line to the alarm system must exist inside your home.  So, what are your options?

 

1) POTS stands for Plain Old Telephone Service.  I am not making this up; it is an industry term for a regular landline phone.  If your phone line is cut or if there is a phone service outage for any reason, your alarm system will not be able to send a signal. 

 

2) Cellular/Radio service is a Dual-Path technology.  Adding this feature provides our customers the “best of both worlds”.  The alarm system first attempts to send a radio signal.  If that fails the system automatically attempts to send a cellular (SMS) signal. 

 

3) Internet can be combined with the Dual-Path technology to provide a Triple-Path technology, offering three communication paths in one convenient device.  Should your internet become unavailable, the alarm system can communicate through the radio or cellular network. 

 

4)  For the ultimate peace of mind, use a combination of services.  My alarm system is connected to a POTS line, a cellular/radio unit and the internet.  If my phone line is cut or the internet is not working I know an alarm signal will be transmitted by cellular or radio service.  It is extremely unlikely that all four of these would fail. 

 

Regardless of the type of telephone service you choose, we’ve got you covered when you add Dual-Path or Triple-Path communication.  Even if you experience a power outage, telephone or cable line cut it will not be a problem when you add multiple methods of communication.  If you are thinking of changing your home, phone service or if you have already changed your service please let us know.  Central Monitoring will work with you to custom design a security system or upgrade your existing security system to provide peace of mind.